GadunSlot Privacy Policy – Malaysia Player Data Protection

GadunSlot is fully committed to protecting the privacy and personal data of all members on our online casino platform. This Privacy Policy ("Policy") has been drafted to clearly and transparently explain how we collect, use, store, process, and protect your personal information when you use the GadunSlot platform at gadunslot.im.

This Policy applies to all GadunSlot platform users — including registered players, website visitors, and anyone who interacts with our services in any capacity. By registering a GadunSlot account or continuing to use our platform, you agree to the practices described in this Privacy Policy.

GadunSlot complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable privacy legislation in Malaysia. We regularly review and update this Policy to ensure ongoing compliance with legislative changes and industry best practices.

GadunSlot collects only the personal data strictly necessary to provide a secure, effective, and legally compliant online casino platform. The following are the categories of data we collect:

GadunSlot does not collect sensitive information such as biometric data, medical information, or religious data unless required by law. We also do not directly store credit/debit card details – all transactions are processed through licensed, secure payment processors.

Your personal data is collected through the following channels when you interact with the GadunSlot platform:

• Account registration form. When you register a GadunSlot account, you are required to provide basic information such as your name, Malaysian phone number, and email address.
• Identity verification process (KYC). To meet legal requirements, GadunSlot may request a copy of your Malaysian Identity Card (MyKad) or other verification documents.
• Financial transactions. When you make a deposit via DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay, or CIMB Clicks, transaction-related information is automatically recorded.
• Platform usage. Technical data such as IP address, browser type, and browsing activity is collected automatically via cookies and standard tracking technologies.
• Customer support communications. When you contact GadunSlot's support team via live chat, WhatsApp, or email, the content of that communication is recorded.
• Gaming activity. All your gaming activity on the GadunSlot platform — including slots, blackjack, baccarat, live casino, and Sports Betting — is recorded for audit and security purposes.

GadunSlot uses your personal data only for legitimate and necessary purposes. Below is a full list of how your data is used:

• Account management and operations. To create, verify, manage, and operate your GadunSlot account, including the processing of deposits and withdrawals.
• Legal compliance (KYC/AML). To fulfil Know Your Customer (KYC) and anti-money laundering (AML) requirements in accordance with Malaysian law.
• Age verification. To verify that all GadunSlot players are aged 18 and above, in line with responsible gaming obligations.
• Payment processing. To process deposit and withdrawal transactions via supported Malaysian payment methods.
• Fraud prevention and security. To detect, investigate, and prevent fraudulent activity, money laundering, and other security threats.
• Customer support. To provide technical support and resolve complaints or disputes.
• Experience personalisation. To personalise game recommendations, promotions, and content based on your preferences and playing patterns.
• Marketing communications (with your consent). To send you information about GadunSlot promotions, bonuses, and new offers, where you have consented to receive such communications.
• Platform analysis and improvement. To understand how the GadunSlot platform is used and to drive ongoing improvements.

GadunSlot greatly values your privacy and does not sell, rent, or share your personal data with third parties for marketing purposes. However, in certain circumstances, GadunSlot may need to share your data with the following parties:

• Licensed payment processors. Payment service providers such as DuitNow, FPX, Maybank, CIMB, and other financial institutions involved in processing your transactions. These processors are bound by strict privacy obligations and may only use your data for payment processing purposes.
• Game providers. Companies such as Pragmatic Play, Evolution Gaming, Microgaming, and others may receive the minimum technical data necessary to deliver games within the GadunSlot platform.
• Technology service providers. Companies that provide hosting, cybersecurity, analytics, and technical support services to GadunSlot. All these providers are bound by strict confidentiality agreements.
• Authorities and law enforcement agencies. GadunSlot may be required to disclose personal data to the police, courts, or Malaysian government agencies when lawfully compelled to do so.
• In the event of a business merger or acquisition. In the event that GadunSlot is involved in a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, subject to an equivalent privacy policy.

In all of the above cases, GadunSlot shares only the minimum data necessary and ensures that recipients adhere to privacy standards equivalent to or higher than our own.

GadunSlot continually invests in security infrastructure to ensure your personal data is always protected against unauthorised access, modification, disclosure, or destruction.

• 256-bit SSL encryption. All communications between your web browser or mobile app and GadunSlot's servers are encrypted using 256-bit TLS/SSL protocol — the same technology used by Malaysia's leading financial institutions such as Maybank and CIMB.
• Secure data storage. Your personal data is stored on servers protected by strict access controls, industry-grade firewalls, and 24/7 intrusion detection systems.
• Internal access controls. Only GadunSlot staff who require access to specific data to perform their duties are permitted to do so. The principle of "least privilege" is strictly enforced.
• Regular security audits. GadunSlot conducts regular security assessments and penetration testing by independent security experts to identify and address any vulnerabilities.
• Data retention period. Active account data is retained for the duration of your active membership. After account closure, data may be kept for up to 7 years for legal compliance and audit purposes.

GadunSlot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage your cookie settings at any time through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some areas of the GadunSlot platform.

As a GadunSlot member, you have the following rights regarding your personal data. GadunSlot is committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, please contact the GadunSlot privacy team by email at privacy@gadunslot.im or via live chat within the platform. Requests will be processed within 30 business days.

GadunSlot is a paid entertainment platform designed EXCLUSIVELY for adults aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Should GadunSlot discover that personal data belonging to an individual under 18 years of age has been collected inadvertently, we will take immediate steps to delete that data from our systems.

The GadunSlot platform may contain links or integrations to third-party websites or services, such as payment processors (DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay), game providers, and technical support services.

GadunSlot's Privacy Policy applies solely to the gadunslot.im platform and services operated directly by GadunSlot. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read and understand the privacy policy of every third-party website or service you use.

GadunSlot reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes in platform operations.

When material amendments are made to this Policy, GadunSlot will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a prominent notice on the GadunSlot platform homepage.
• Sending in-platform notifications to all registered members regarding important changes.
• For particularly material amendments, we may send you a direct notification email.

Your continued use of the GadunSlot platform after any amendment takes effect constitutes your acceptance of the updated Privacy Policy. The version of the Privacy Policy you are currently reading is the version in effect as of 1 January 2026. If you do not agree with the amendments, you have the right to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or how GadunSlot handles your personal data, please reach out to us through any of the following channels:

We are committed to responding to all privacy enquiries within 5 business days and process data access or deletion requests within 30 business days.